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ACORD
Association for Cooperative Operations Research and Development

A non-profit organization that provides the global insurance industry with data standards and implementation solutions.

AMD
Asynchronous Module Definition

A specification for the programming language JavaScript.

AMS
Agency Management System Products

May include back-office features, client relationship management software and marketing automation.

APD
Analysis Process Designer

SAP product; a workbench with an intuitive graphical user interface for creating, executing, and monitoring analysis processes.

API
Application Programming Interface

An application programming interface is a set of subroutine definitions, communication protocols, and tools for building software. In general terms, it is a set of clearly defined methods of communication among various components.

APAC
Asia Pacific region
ARD
Anniversary Rating Date

The date that governs the application of rates and experience modifiers when a prior policy has been canceled midterm. Read more

ARIA
Accessible Rich Internet Applications

A set of attributes that define ways to make web content and web applications more accessible to people with disabilities.

ARR
Annual Recurring Revenue

A metric for SaaS or subscription businesses with Term subscriptions.

ART
Automated Rating Testing
AWS
Amazon Web Services

Popular hosting platform.

BE
Back End

Database stuff rather than user interface.

BI
Bodily Injury
BI
Business Intelligence
BO
Business Owner
BOP
Business Owner Policy
BPMN
Business Process Model and Notation

Graphical representation for specifying business processes in a business process model.

CA
Commercial Auto

Commercial vehicle insurance.

CA-7
Job scheduling/workflow automation software

Sold by CA Technologies.

CDCE
Concurrent Data Change Exception

Scary Java stuff.

CDO
Chief Digital Officer
Ceding
The amount of risk transfered to a re-insurer.

Who watches insures the watchmen insurer?

CL
Commercial Lines

Insurance for commercial purposes.

CLOC
Continuous LOCalization
CM
Contact Manager
CP
Commercial Property
CR
Customer Relations
CRM
Customer Relationship Management
CRUD
Create, Read, Update and Delete
CSR
Customer Service Representative
CX
Customer eXperience
DBA
Doing Business As

A company is said to be “doing business as” when the name under which they operate their business differs from its legal, registered name.

DBCC
Database Consistency Checker
Dev
Short for developer.

Neutral mob.

DEX
Digital EXperience
DG
Design Guide
DH
Data Hub

A data hub is a collection of data from multiple sources organized for distribution, sharing, and often subsetting and sharing.

DID
Detailed Infrastructure Document
DTC
Direct To Customer

Selling a product directly to your end customers without third-party retailers, wholesalers, or other middlemen.

DTO
Data Transfer Object

An object that carries data between processes.

E2E
End to End

The end-to-end principle is a design framework in computer networking. In networks designed according to this principle, application-specific features reside in the communicating end nodes of the network, rather than in intermediary nodes, such as gateways and routers, that exist to establish the network.

EDC
European Development Centre
ELC
Employee Leasing Company
EMEA
Europe, Middle East and Africa
EO
End Of

As in “end of fiscal year”.

EPD
Expertise Development Program
EPLI
Employment Practices Liability Insurance

Provides coverage to employers against claims made by employees allegingd iscrimination, wrongful termination or other employment-related issues, such as failure to promote.

ERC
Effective Rate Change
ERC
Electronic Rating Content
ETA
Estimated Time of Arrival
FacRe
Faculative Reinsurance

One of the two types of reinsurance, with the other type being treaty reinsurance.

FB
Facebook
FE
Front End
FNOL
First Notice Of Loss
FM
Facebook Managers
FSC
Financial Services Cloud

Salesforce product.

FY
Fiscal Year
GBU
Good, Bad, Ugly
GL
General Liability
GM
Golden Master

Also known as a code freeze.

GUI
Graphical User Interface
GTP
Guidance To Product
GWP
Gross Written Premium

Gross premiums written is the sum of both direct premiums written and assumed premiums written before the effect of ceded reinsurance.

HO
Home Owner
HSL
Hue Saturation Lightness
I18N
Internationalisation
IA
Information Architecture
ILS
Insurance Linked Securities

Financial instruments whose values are driven by insurance loss events.

ISO
Insurance Services Office
ISO
International Organization for Standardization
IxD
Interaction Design
JSON
JavaScript Object Notation

An open-standard file format that uses human-readable text to transmit data objects consisting of attribute–value pairs and array data types.

KT
Knowledge Transfer
KPI
Key Performance Indicator
L11N
Localisation
LC
Labor Contractor
LOB
Line of Business
LTV
Life Time Value
LTV
Loan To Value
MC
Member Certificate
MCP
Multiple Coordinated Policies
MIF
Master Input File
MP
Master Policy
MTA
Mid-Term Adjustment

A change to an insurance policy prior to the end of the policy period.

MTD
Month To Date
MVP
Minimum Viable Product
NAIC
National Association of Insurance Commissioners
NCCI
National Council on Compensation Insurance
NCOIL
National Conference Of Insurance Legislators
NFR
Non-Functional Requirement

E.g. might relate to performance or stability, or some other sign of quality.

NOL
Notice Of Loss
NXOL
Net eXcess Of Loss
OEG
Operational Effectiveness Group
OOTB
Out Of The Box
OOTO
Out Of The Office
OR
Operational Readiness
p13n
Personalization
P&C
Property and Casuality Insurance
PA
Personal Auto
PAC
Predictive Analytics for Claims
PAP
Predictive Analytics for Profitability
PCA
Product Content Analysis
PD
Product Development
PD
Product Definition
PE
Program Enablement
PEO
Professional Employer Organisation
PFA
Please find attached
PG
Policy Group
PH
Policy Holder
PH
Payment History
PIP
Personal Injury Protection
PL
Personal Lines
PM
Project Manager
PN
Private Note
Pod
A team of developers
PoC
Proof of Concept
PoS
Point of Sale
POV
Point Of View

Related to sales department.

PPC
Public Protection Classification

Ties in with ISO, asses property risk.

PR
Public Relations
PR
Pull Request

Developer ritual.

PTO
Paid Time Off
PUP
Personal Umbrella Policy
QBR
Quarterly Business Review
Q&B
Quote and Buy
QnB
Quote and Buy
RAG
Red Amber Green

A status measurement.

Rate Book
Manual of classifications and rates
RESTful
REpresentational State Transfer
RGB
Red Green Blue
RI
Re-Insurance
RM
Reinsurance Management
RM
Rating Management
ROAM
Resolved Owned Accepted Mitigated

Risk management.

RT
Rating Testing
SaaS
Software as a Service
SAM
Services Account Manager
SASS
Syntactically Awesome Style Sheets
SAP
Systems, Applications & Products

Multinational software corporation that makes enterprise software.

SB
Surety Bond
SBT
Standards Based Template
SCSS
SASSy Cascading Style Sheet
SEM
Search Engine Marketing
SEO
Search Engine Optimisation
SF
Salesforce
SFSC
Salesforce Financial Services Cloud
SI
Service Integrater
SLA
Service Level Agreement

Fulfilling the contract.

SKU
Stock Keeping Unit
SMB
Small and Medium Business
SMB
Server Message Block
SME
Subject Matter Expert
SME
Small and Medium-sized Enterprise
SOR
System Of Record
SP
Subscription Policy
STP
Straight-Through Processing
SWAG
Scientific Wild-Ass Guess
TCO
Total Cost of Ownership
TIV
Total Insurable Value
TOC
Total Ownership Cost
TS
Test Suite
UAT
User Acceptance Testing

The last phase of the software testing process software.

UI
User Interface
UM
Underwriting Manager
UW
Underwriter
UX
User eXperience
VIN
Vehicle Identification Number
WC
Workers Compensation
WCD
Workers Compensation Division
WFH
Work From Home
WW
World Wide
XML
eXtensible Markup Language
XoL
eXcess of Loss
YTD
Year To Date

Aroha Oils Code