- ACORD
- Association for Cooperative Operations Research and Development
A non-profit organization that provides the global insurance industry with data standards and implementation solutions.
- AMD
- Asynchronous Module Definition
A specification for the programming language JavaScript.
- AMS
- Agency Management System Products
May include back-office features, client relationship management software and marketing automation.
- APD
- Analysis Process Designer
SAP product; a workbench with an intuitive graphical user interface for creating, executing, and monitoring analysis processes.
- API
- Application Programming Interface
An application programming interface is a set of subroutine definitions, communication protocols, and tools for building software. In general terms, it is a set of clearly defined methods of communication among various components.
- APAC
- Asia Pacific region
- ARD
- Anniversary Rating Date
The date that governs the application of rates and experience modifiers when a prior policy has been canceled midterm. Read more
- ARIA
- Accessible Rich Internet Applications
A set of attributes that define ways to make web content and web applications more accessible to people with disabilities.
- ARR
- Annual Recurring Revenue
A metric for SaaS or subscription businesses with Term subscriptions.
- ART
- Automated Rating Testing
- AWS
- Amazon Web Services
Popular hosting platform.
- BE
- Back End
Database stuff rather than user interface.
- BI
- Bodily Injury
- BI
- Business Intelligence
- BO
- Business Owner
- BOP
- Business Owner Policy
- BPMN
- Business Process Model and Notation
Graphical representation for specifying business processes in a business process model.
- CA
- Commercial Auto
Commercial vehicle insurance.
- CA-7
- Job scheduling/workflow automation software
Sold by CA Technologies.
- CDCE
- Concurrent Data Change Exception
Scary Java stuff.
- CDO
- Chief Digital Officer
- Ceding
- The amount of risk transfered to a re-insurer.
Who
watchesinsures thewatchmeninsurer? - CL
- Commercial Lines
Insurance for commercial purposes.
- CLOC
- Continuous LOCalization
- CM
- Contact Manager
- CP
- Commercial Property
- CR
- Customer Relations
- CRM
- Customer Relationship Management
- CRUD
- Create, Read, Update and Delete
- CSR
- Customer Service Representative
- CX
- Customer eXperience
- DBA
- Doing Business As
A company is said to be “doing business as” when the name under which they operate their business differs from its legal, registered name.
- DBCC
- Database Consistency Checker
- Dev
- Short for developer.
Neutral mob.
- DEX
- Digital EXperience
- DG
- Design Guide
- DH
- Data Hub
A data hub is a collection of data from multiple sources organized for distribution, sharing, and often subsetting and sharing.
- DID
- Detailed Infrastructure Document
- DTC
- Direct To Customer
Selling a product directly to your end customers without third-party retailers, wholesalers, or other middlemen.
- DTO
- Data Transfer Object
An object that carries data between processes.
- E2E
- End to End
The end-to-end principle is a design framework in computer networking. In networks designed according to this principle, application-specific features reside in the communicating end nodes of the network, rather than in intermediary nodes, such as gateways and routers, that exist to establish the network.
- EDC
- European Development Centre
- ELC
- Employee Leasing Company
- EMEA
- Europe, Middle East and Africa
- EO
- End Of
As in “end of fiscal year”.
- EPD
- Expertise Development Program
- EPLI
- Employment Practices Liability Insurance
Provides coverage to employers against claims made by employees allegingd iscrimination, wrongful termination or other employment-related issues, such as failure to promote.
- ERC
- Effective Rate Change
- ERC
- Electronic Rating Content
- ETA
- Estimated Time of Arrival
- FacRe
- Faculative Reinsurance
One of the two types of reinsurance, with the other type being treaty reinsurance.
- FB
- FE
- Front End
- FNOL
- First Notice Of Loss
- FM
- Facebook Managers
- FSC
- Financial Services Cloud
Salesforce product.
- FY
- Fiscal Year
- GBU
- Good, Bad, Ugly
- GL
- General Liability
- GM
- Golden Master
Also known as a code freeze.
- GUI
- Graphical User Interface
- GTP
- Guidance To Product
- GWP
- Gross Written Premium
Gross premiums written is the sum of both direct premiums written and assumed premiums written before the effect of ceded reinsurance.
- HO
- Home Owner
- HSL
- Hue Saturation Lightness
- I18N
- Internationalisation
- IA
- Information Architecture
- ILS
- Insurance Linked Securities
Financial instruments whose values are driven by insurance loss events.
- ISO
- Insurance Services Office
- ISO
- International Organization for Standardization
- IxD
- Interaction Design
- JSON
- JavaScript Object Notation
An open-standard file format that uses human-readable text to transmit data objects consisting of attribute–value pairs and array data types.
- KT
- Knowledge Transfer
- KPI
- Key Performance Indicator
- L11N
- Localisation
- LC
- Labor Contractor
- LOB
- Line of Business
- LTV
- Life Time Value
- LTV
- Loan To Value
- MC
- Member Certificate
- MCP
- Multiple Coordinated Policies
- MIF
- Master Input File
- MP
- Master Policy
- MTA
- Mid-Term Adjustment
A change to an insurance policy prior to the end of the policy period.
- MTD
- Month To Date
- MVP
- Minimum Viable Product
- NAIC
- National Association of Insurance Commissioners
- NCCI
- National Council on Compensation Insurance
- NCOIL
- National Conference Of Insurance Legislators
- NFR
- Non-Functional Requirement
E.g. might relate to performance or stability, or some other sign of quality.
- NOL
- Notice Of Loss
- NXOL
- Net eXcess Of Loss
- OEG
- Operational Effectiveness Group
- OOTB
- Out Of The Box
- OOTO
- Out Of The Office
- OR
- Operational Readiness
- p13n
- Personalization
- P&C
- Property and Casuality Insurance
- PA
- Personal Auto
- PAC
- Predictive Analytics for Claims
- PAP
- Predictive Analytics for Profitability
- PCA
- Product Content Analysis
- PD
- Product Development
- PD
- Product Definition
- PE
- Program Enablement
- PEO
- Professional Employer Organisation
- PFA
- Please find attached
- PG
- Policy Group
- PH
- Policy Holder
- PH
- Payment History
- PIP
- Personal Injury Protection
- PL
- Personal Lines
- PM
- Project Manager
- PN
- Private Note
- Pod
- A team of developers
- PoC
- Proof of Concept
- PoS
- Point of Sale
- POV
- Point Of View
Related to sales department.
- PPC
- Public Protection Classification
Ties in with ISO, asses property risk.
- PR
- Public Relations
- PR
- Pull Request
Developer ritual.
- PTO
- Paid Time Off
- PUP
- Personal Umbrella Policy
- QBR
- Quarterly Business Review
- Q&B
- Quote and Buy
- QnB
- Quote and Buy
- RAG
- Red Amber Green
A status measurement.
- Rate Book
- Manual of classifications and rates
- RESTful
- REpresentational State Transfer
- RGB
- Red Green Blue
- RI
- Re-Insurance
- RM
- Reinsurance Management
- RM
- Rating Management
- ROAM
- Resolved Owned Accepted Mitigated
Risk management.
- RT
- Rating Testing
- SaaS
- Software as a Service
- SAM
- Services Account Manager
- SASS
- Syntactically Awesome Style Sheets
- SAP
- Systems, Applications & Products
Multinational software corporation that makes enterprise software.
- SB
- Surety Bond
- SBT
- Standards Based Template
- SCSS
- SASSy Cascading Style Sheet
- SEM
- Search Engine Marketing
- SEO
- Search Engine Optimisation
- SF
- Salesforce
- SFSC
- Salesforce Financial Services Cloud
- SI
- Service Integrater
- SLA
- Service Level Agreement
Fulfilling the contract.
- SKU
- Stock Keeping Unit
- SMB
- Small and Medium Business
- SMB
- Server Message Block
- SME
- Subject Matter Expert
- SME
- Small and Medium-sized Enterprise
- SOR
- System Of Record
- SP
- Subscription Policy
- STP
- Straight-Through Processing
- SWAG
- Scientific Wild-Ass Guess
- TCO
- Total Cost of Ownership
- TIV
- Total Insurable Value
- TOC
- Total Ownership Cost
- TS
- Test Suite
- UAT
- User Acceptance Testing
The last phase of the software testing process software.
- UI
- User Interface
- UM
- Underwriting Manager
- UW
- Underwriter
- UX
- User eXperience
- VIN
- Vehicle Identification Number
- WC
- Workers Compensation
- WCD
- Workers Compensation Division
- WFH
- Work From Home
- WW
- World Wide
- XML
- eXtensible Markup Language
- XoL
- eXcess of Loss
- YTD
- Year To Date